TRAVEL INDUSTRY

Customer Experience 2.0 for Travel Companies

Simplify travelers’ funnel through Conversational Agents.

better customer experience

Available 24/7

Optimize Customer Care with a 24/7 automated Agent

Increase sales

Sell better with Engage and Sell Smart Agents

Enrich experience

Define the scope of your bot by choosing the types of requests.

Beyond FAQs, Enhanced Services

Customers expect immediate responses for customer service agents. Free time for your agents to handle complex demands.

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Be available 24/7

Your customers expect to reach you anytime anywhere.

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Automate most frequent questions

Such as bagage restriction, flight information, fares or available services

2x

Increase in Customer Satisfaction

« We were looking for an excellent team and an excellent technology that we could develop jointly to create the best conversational AI in our industry»

Gabriel Perdiguero

Chief Transformation Officer

Proactive push, never drop the ball

Be with your customers before, during and after their journey. Delight their experience by crafting your message from start to finish.

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Connected to the CRM

Log your customer’s preferences into the CRM to enrich their experience.

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Connected to the GDS | NDC

Retrieve real time fares, availabilities and datapoints from your GDS.

sell more ancillaries

Increased Ancillaries

Smart assistants are leveraged to increase customer engagement and sales with timely tips and offers.

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Guide your travellers

Answer any questions regarding your products and services to ensure your customer finalize his purchase

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Sell more ancillaries

Once you know the context of your customer, send them personalized push notifications

Upgrade your travelers experience with Mindsay