Customer service challenges? Ineffective sales processes? Fix them with Mindsay.
Build better processes and improve customer experiences. Mindsay’s customer service automation platform makes resolving and routing requests quick and painless. It doesn’t matter if you’re contacted on social media or Amazon Alexa, you’ll be there to provide the level of service customers expect.
Simplify the sales process and put purchase anxieties to rest with an always-on conversational marketing solution. Conversational marketing removes friction from your sales funnel and automatically upsells recommended products and add-ons to help you crush your sales targets.
Bring the benefits of end-to-end automation to your customers. Customer experience automation (CXA) combines process automation with conversational AI to allow companies to create better experiences for their customers. The result is responsive service for customers and lower costs for companies.
Do you want to get the benefits of customer service or marketing automation? Make sure it’s done right. Our professional services team will work with you to build automated workflows that help you get more out of your existing tools. The result is improved service and sales processes that let you meet and beat your objectives.
Regardless of whether you want to offer more customer-centric service or improve your conversion rate, our platform includes a complete suite of enterprise-ready use cases. Mindsay has a full suite of use cases to choose from including order modification, customer feedback, product recommendations, customer satisfaction surveys, and more.