eBook
How insurers can automate 7 customer service processes with chatbots
Learn how insurers can automate 7 high-value customer service processes.
What’s inside
- How customer service automation can help
- 5 reasons insurance companies should turn to customer service automation
- 7 customer service processes insurance providers should automate with chatbots
- Approaches to automating your processes
Insurers who provide excellent customer experiences post 30% higher profits than competitors who struggle with it. However, 71% of insurance customers aren't happy with their provider. Clearly, better customer service is the easiest way to increase satisfaction. Bots provide a cost-effective way to accomplish this.
This eBook will outline how insurance companies can benefit from customer service automation and then provide 7 impactful processes that chatbots should automate.
The eBook will also share some best practices on how to create, implement, and maintain a chatbot.
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