eBook
9 customer service processes bots can automate for telecoms
Discover the 9 high-value customer service processes telecoms should be automating.
What’s inside
- How customer service automation can help
- The 4 benefits of automation for telecom companies
- 9 customer service processes telecoms should be automating with chatbots
- The different approaches to creating a bot
Customer expectations are continuing to rise. Since happy customers are customers who are easier to retain and upsell, the status-quo won’t fly if your telecom wants to stay competitive.
Chatbots offer a cost-effective, easy-to-implement solution to this customer service conundrum.
This eBook will outline how telecom companies can benefit from customer service automation, then outline 9 valuable processes that bots can help automate.
The eBook will also walk you through the best practices on how to create, implement, and maintain a chatbot.
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