Resources

Learn about chatbots
in your industry

You don’t need to be intimidated by chatbots, conversational AI, artificial intelligence, or process automation. Discover the impact they’re having at major companies in your industry and get practical advice on how your organization can join the evolution of customer support.

Utilities Case Study, Telecom Case Study, Airline eBook, and Client Interview

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OTA Cover Image Learn Page

Solve the customer experience puzzle

Discover how your OTA can offer scalable, personalized experiences while simultaneously reducing costs.

Get the eBook →

4 benefits of bots for rail companies

4 benefits of bots for rail companies

Learn how your railway can attract more passengers and reduce costs while providing better passenger experiences.

Get the eBook →

Patricia Delon Sharing Her Experience Working with Mindsay

Using a bot to improve customer service and reduce support costs

Watch Patricia Delon, marketing director, share her experience working with Mindsay on RATP’s chatbot.

Watch video →

SNCF TGV Train in the Station

Reducing SNCF’s customer support ticket volume by 50%

See how SNCF uses Mindsay and Zendesk to provide responsive customer support.

Read the study →

Iberia's Chief Transformation Officer Discussing Working with Mindsay

Providing an excellent customer experience through a bot

Watch Iberia's Chief Transformation Officer explain how Iberia provides a better customer experience.

Watch video →

Iberia Plane on Runway

How Iberia offers a better passenger experience

Learn how a chatbot helped Iberia reduce call volumes and improve customer satisfaction.

Read the study →

RATP Metro Train

Automating 84% of RATP’s customer requests

Discover how RATP was able to significantly reduce the volume of customer service tickets.

Read the study →

Airline eBook Title

How airlines can provide better service for less

Discover how to create a chatbot that will help your airline manage its support costs and increase revenue.

Get the eBook →

Case studies

SNCF TGV Train in the Station

Reducing SNCF’s customer support ticket volume by 50%

See how SNCF uses Mindsay and Zendesk to provide responsive customer support.

Read the study →

Iberia Plane on Runway

How Iberia offers a better passenger experience

Learn how a chatbot helped Iberia reduce call volumes and improve customer satisfaction.

Read the study →

RATP Metro Train

Automating 84% of RATP’s customer requests

Discover how RATP was able to significantly reduce the volume of customer service tickets.

Read the study →

Videos

Patricia Delon Sharing Her Experience Working with Mindsay

Using a bot to improve customer service and reduce support costs

Watch Patricia Delon, marketing director, share her experience working with Mindsay on RATP’s chatbot.

Watch video →

Iberia's Chief Transformation Officer Discussing Working with Mindsay

Providing an excellent customer experience through a bot

Watch Iberia's Chief Transformation Officer explain how Iberia provides a better customer experience.

Watch video →

eBooks

OTA Cover Image Learn Page

Solve the customer experience puzzle

Discover how your OTA can offer scalable, personalized experiences while simultaneously reducing costs.

Get the eBook →

4 benefits of bots for rail companies

4 benefits of bots for rail companies

Learn how your railway can attract more passengers and reduce costs while providing better passenger experiences.

Get the eBook →

Airline eBook Title

How airlines can provide better service for less

Discover how to create a chatbot that will help your airline manage its support costs and increase revenue.

Get the eBook →

Learn more about chatbots