LEARNING CENTER

Learn about chatbots
in your industry

You don’t need to be intimidated by chatbots, conversational AI, or artificial intelligence. Discover the impact they’re having at major companies in your industry and get practical advice on how your organization can join the evolution of customer support.

Iberia Case Study, SNCF Case Study, Airline eBook, and Client Interview

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Patricia Delon Sharing Her Experience Working with Mindsay

Public Transport

Using a bot to improve customer service and reduce support costs

Watch Patricia Delon, marketing director, share her experience working with Mindsay on RATP’s chatbot.

Watch video →

SNCF TGV Train in the Station

Reducing SNCF’s customer support ticket volume by 50%

See how SNCF uses Mindsay and Zendesk to provide responsive customer support.

Read the study →

Iberia's Chief Transformation Officer Discussing Working with Mindsay

Providing an excellent customer experience through a bot

Watch Iberia's Chief Transformation Officer explain how Iberia provides a better customer experience.

Watch video →

Iberia Plane on Runway

How Iberia offers a better passenger experience

Learn how a chatbot helped Iberia reduce call volumes and improve customer satisfaction.

Read the study →

RATP Metro Train

Public Transport

Automating 84% of RATP’s customer requests

Discover how RATP was able to significantly reduce the volume of customer service tickets.

Read the study →

Airline eBook Title

How airlines can provide better service for less

Discover how to create a chatbot that will help your airline manage its support costs and increase revenue.

Get the eBook →

Airlines

Iberia's Chief Transformation Officer Discussing Working with Mindsay

Providing an excellent customer experience through a bot

Watch Iberia's Chief Transformation Officer explain how Iberia provides a better customer experience.

Watch video →

Iberia Plane on Runway

How Iberia offers a better passenger experience

Learn how a chatbot helped Iberia reduce call volumes and improve customer satisfaction.

Read the study →

Airline eBook Title

How airlines can provide better service for less

Discover how to create a chatbot that will help your airline manage its support costs and increase revenue.

Get the eBook →

Railways

SNCF TGV Train in the Station

Reducing SNCF’s customer support ticket volume by 50%

See how SNCF uses Mindsay and Zendesk to provide responsive customer support.

Read the study →

Public Transport

Patricia Delon Sharing Her Experience Working with Mindsay

Public Transport

Using a bot to improve customer service and reduce support costs

Watch Patricia Delon, marketing director, share her experience working with Mindsay on RATP’s chatbot.

Watch video →

RATP Metro Train

Public Transport

Automating 84% of RATP’s customer requests

Discover how RATP was able to significantly reduce the volume of customer service tickets.

Read the study →

Learn more about chatbots