The leading customer service automation solution for OTAs, TMCs, and airlines.
With the bot as the gatekeeper of customer service, you can provide 24/7 support while still offering a human touch.
Significantly reduce costs and drive more sales by automating common customer service and transactional use cases.
With fewer customer requests reaching your customer support team, they'll be able to provide higher quality customer service.
Mindsay's intelligent virtual agents are fully connected with Sabre's APIs, giving them the ability to resolve a variety of complex requests.
Let your passengers know that they’re safe to book and can change or cancel flights at any time. With a Mindsay bot, you can automatically solve complex use cases involving vouchers and refunds.
Your customers need answers and it's unlikely you have the staff to manage the volume. Provide instant answers around cancelations, modifications, and vouchers with Mindsay’s customer service bots to improve loyalty and drive future bookings.