Reinventing customer service with a virtual agent

Within a few weeks of launching Mindsay’s widget on its website, RATP, Paris’ major public transportation provider, was able to reduce the number of customer service tickets by 66%.

virtual agent
Ratp chatbot

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sales and support teams

How Iberia offers a better passenger experience

How SNCF reduced the number of customer support tickets

“We were looking for an excellent team and an excellent technology that we could develop jointly to create the best conversational AI in our industry”

Gabriel Perdiguero
Chief Transformation Officer @Iberia

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your organization