Re-inventing their customer service with a virtual agent
After only a few weeks of launching Mindsay’s widget in beta across its website, the RATP, Paris leading transport provider, decided to launch it full time and was able to divide the number of customer service tickets by three.
See how Mindsay is powering
sales and support across teams
“We were looking for an excellent team and an excellent technology that we could develop jointly to create the best conversational AI in our industry”
Chief Transformation Officer Iberia