Re-inventing their customer service with a virtual agent

After only a few weeks of launching Mindsay’s widget in beta across its website, the RATP, Paris leading transport provider, decided to launch it full time and was able to divide the number of customer service tickets by three. 

virtual agent
Ratp chatbot

See how Mindsay is powering
sales and support across teams

How Iberia offers a better passenger experience and an optimised support

How SNCF reduced the nomber of customer support tickets

“We were looking for an excellent team and an excellent technology that we could develop jointly to create the best conversational AI in our industry”

Gabriel Perdiguero
Chief Transformation Officer Iberia

Enhance customer support with Mindsay