Mindsay Chatbot Platform
PLATFORM

A conversational AI platform built for business users

Our state-of-the-art conversational AI platform gives business users the power to create, monitor, and improve chatbots without any help from IT.

A complete suite of tools
for business teams

Our conversational AI chatbot platform brings the power of chatbots and voice assistants to business teams. Whether you’re a Contact Center Manager, Marketing Director, or anything in between, you’ll be able to build an intelligent virtual assistant without any technical skills.

Rich, dynamic responses

Add images and other dynamic content.
Learn more →

Bots without developers

Build chatbots without knowing how to code.
Learn more →

Connected with your tools

Connect your bot with your business platforms.
Learn more →

Easy-to-read dashboards

Track your key metrics to improve your bot.
Learn more →

Create a bot
without developers

You don’t need to be a developer to take advantage of natural language understanding and artificial intelligence. With our platform, creating virtual assistants and chatbots has never been so simple. Create your bot’s behaviors, reactions, and responses without any code.

Gear Icon

Set business rules

Determine which questions it should answer and the ones that it should forward to a human agent. After deciding which requests you want your bot to handle, you can choose how it will get the information it needs to solve them.

Create dynamic reactions

Respond with
more than words

Plain text isn’t enough anymore. Customers now expect dynamic conversational interfaces that have the same capabilities as their favorite messaging apps. Create engaging customer experiences by adding images, sliders, GIFs, dynamically-generated content, and more.

Palette Icon

Set up personalized responses

Personalization is the name of the game when it comes to customer support. Enhance our bot’s pre-trained responses by adding your own company-specific information. You’re able to quickly create, update, or remove your bot’s responses on our user-friendly chatbot platform.

Photo Icon

Add images, GIFs, and more

Connect in a few clicks

You don’t have time to find workarounds to connect to your business systems. Mindsay’s conversational AI platform makes integrating with your tools easy and flexible. After teaming up with your business platforms, your chatbot will be more impactful than you ever thought possible.

Leverage your existing proprietary tools

Connect your bot to your customer support, booking, or proprietary business platforms so it can provide customers with real-time information, sell products, and transfer conversations to human agents. With Mindsay, it’s as easy as plugging in your APIs on the platform.
Accounts in a CRMPlatform Icons including Zendesk, Salesforce, Intercom, and Genesys

Put all your business data to work

Most businesses are sitting on a gold mine of data. Put yours to use. Connect to all of your platforms, even the ones without APIs, through our in-platform knowledge base. With your data on its side, your bot will be ready to impress.

Optimize without
a data scientist

To provide a high level of customer service, you have to be constantly improving. Get a complete overview of your chatbot’s key metrics with our easy-to-read dashboards. Review conversations, track your KPIs, and discover the areas where your bot can be improved.

Bar Chart Icon

Easy-to-follow dashboards

Monitor the metrics that matter to you and your team. Our robust dashboards allow you to filter, analyze, and sort all of the important stats so you have a complete picture of how your bot is performing.

Inbox Icon

Monitor your bot’s conversations

Learn how anyone can build a bot

Let's Talk