A different kind of
AI chatbot company.

Employees Working and the Mindsay Office
Mindsay helps companies provide simple and efficient interactions to all of their customers at any time.

Our leading Conversational AI platform allows businesses to provide better customer experiences. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.

2016
Our founding date
30+
enterprises trust us
6M+
Customers helped
40+
Employees
Mindsay Logo and Founders Standing in a Hallway
Our story began when three people with a passion to find a better way of doings things met and decided to take action.

Guillaume and Ilias met by a stroke of fortune but they quickly realized that their business ideas and ambitions were aligned.

However, they still needed a technical genius if their ambitions were going to become a reality. They contacted Pierre, who was in Oxford at the time, with their idea. A few weeks later, Pierre was joining in on their conversations from the UK.

Having worked in large companies in the past, our founders knew the massive challenges that customer-facing organizations were facing. The realization of how they could solve this problem came in Spring 2016.

The “aha” moment was at Facebook’s F8 conference. That particular year, Mark Zuckerberg announced the introduction of Messenger Bots and unofficially ushered in the era of automated messaging.

Soon enough, it all started coming together. Our founders were (and still are) convinced that they could help companies solve their customer support woes through conversational chatbots.

Within a few months, the first iteration of Mindsay’s conversational AI process automation platform was born. A couple of months later, we landed our first customer.

As they say, the rest is history.

Team Discussing, Mark Zuckerberg at F8, and Mindsay Analytics Dashboard

The best companies have one thing in common: they provide amazing
customer experiences.

The way companies serve consumers has changed. Modern technology companies have brought customer experience to the heart of purchasing decisions. Now, customers expect flawless service from every brand.
We believe the best way to exceed your customers’ high expectations is through conversation. With AI-powered chatbots, companies can offer the instant, personalized support that their customers crave at scale.

Our leadership team

Guillaume Laporte
Guillaume Laporte
CEO & Co-founder
Ilias Hicham
Ilias Hicham
CPO & Co-founder
Pierre Pakey
Pierre Pakey
CTO & Co-founder
Bonnie Bailly
Bonnie Scott Bailly
VP of Marketing
Olivier Eisnenzimmer
Olivier Eisenzimmer
VP of Finance
Flavien Richardin
Flavien Richardin
VP of Operations
Stéphane Mennesson
Stéphane Mennesson
VP of Engineering

Board members

Matthieu Lattes
Matthieu Lattes
General Partner
@ White Star Capital
Allison Imbert
Alison Imbert
Senior Associate
@ Partech Ventures
Romain Lavault
Romain Lavault
General Partner
@ Partech Ventures
Thomas Girard
Thomas Girard
CEO @ OneFineStay
& Accor New Business
Daniel Amzallag
Daniel Amzallag
Independant Board Member CEO @ iValua
Antoine Scialom
Antoine Scialom
Independant Board Member GM Europe @ Splio

Advisors

Claire Godron
Claire Godron
Strategy Director @ Thales
Yves Weisselberger
Yves Weisselberger
CEO @ Snapcar & Founder of KDS
Alexandre Lebrun
Alexandre Lebrun
CEO @ Nabla & Founder of Wit.ai
François Calvino
François Calvino
CEO @ Agis Voyages

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