From bike-sharing to shuttles, ride-sharing services, scooter rentals, electric vehicle sharing, and more, there are plenty of urban mobility solutions. While the solutions are different, urban mobility companies face the same challenge of providing support to customers who can be spread across cities, countries, and continents. Mindsay chatbots offer a solution.
Our bots allow you to provide instant, real-time support to customers around the world without needing to open support centers on every continent. Our chatbots scale with your company to help keep your support costs under control as you grow.
Your support team may not be able to speak 110 languages, but Mindsay chatbots can. When growing your operations, you often need to manage new languages. However, finding support agents who can speak these new languages doesn’t always come cheap. Our bots let you automatically provide personalized customer service in nearly any language.
You don’t need to open support offices around the world. Mindsay chatbots can be easily trained to speak languages that you don’t, allowing you to provide instant, localized support in new markets without the expensive new office.
Our bots are ready to help with vehicle or equipment issues, payment problems, account management, and other frequently asked questions. With Mindsay chatbots handling most of the basic requests, your agents will have fewer calls and messages to manage while the bot’s instant responses keep your customers happy.
Learn how chatbots can help solve problems with vehicles and equipment.
See how bots alert customers about disruptions.
Learn how chatbots can manage customer accounts.
Discover how bots can handle payments.
Explore the types of questions that bots can answer.
Bot’s don’t need to be disruptive. Our chatbot platform allows you to connect your bot with all your existing business systems, even your proprietary business platforms. Our bot works with your current tools to keep your business processes running smoothly.
When a customer wants to speak with one of your support agents, our bot’s integrations with Zendesk, Salesforce, Intercom, Freshdesk, and Genesys let your agents seamlessly enter the conversation to solve the problem.
No one wants to call. Our bots allow you to solve requests on customers’ favorite voice and messaging platforms. Mindsay chatbots can be added to your website, mobile app, Facebook Messenger, Whatsapp, WeChat, Amazon Alexa, Google Assistant, and more.