Car Rental

Better rental experiences with a car rental chatbot

Make managing car rental bookings easier than ever before with a chatbot especially made for car rental companies.
Car Rental Invoice, Cars in Parking Lot, and Car Reservation
Automate up to
80%
of requests
Ready to help in
4
weeks
Responds in
110
languages
Integrates with
30+
business platforms

Offer a customer-centric rental experience

People have lots of questions before, during, and after renting a car. If your car rental company can’t answer them quickly, you’re losing out on potential customers. Mindsay’s car rental bots are ready to resolve your customers’ common rental questions about prices, availability, upgrades, invoices, and more.

The impact of chatbots

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Support requests
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satisfaction
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Agent capacity
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Support costs

Don’t make your customers wait. Mindsay bots are there to instantly solve their rental issues. With better rental experiences, you’ll be able to turn one-time renters into loyal, returning customers.

Changing Car Rental Dates

Manage your customer support costs

Having agents standing by to help customers is expensive. Our industry-leading chatbot platform allows car rental companies to automate up to 80% of their customer requests. Our bots are ready to help 24/7 and can speak 110 languages, instantly solving your customers’ questions in their preferred language.

Instead of frustrating customers and driving up support costs, Mindsay bots reduce your request volumes and help you get your support costs under control.

Car Booking Through a Bot
Cars in a Parking Lot

Made for car rental use cases

Competition is fierce in the car rental business. Give your company a leg up with Mindsay’s chatbots. Our bots help manage bookings, sell rentals, provide invoices, answer frequently asked questions, and more. With bots handling the basic requests, your agents will be free to provide more in-depth service to customers with urgent issues.

Our car rental chatbots are ready
to resolve requests about:

Booking Management

See chatbots’ booking management capabilities.

  • Making bookings
  • Modifying bookings
  • Canceling bookings
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Sales Assistance

Discover how bots can help with sales.

  • Rental prices
  • Car availability
  • Rental upgrades
  • Rental accessories
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Payment Support

Explore bots’ payment support features.

  • Problems
  • Policies
  • Invoices
  • Fines
  • Damage
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Loyalty Programs

Learn how bots can support your loyalty program.

  • General information
  • Earning and using points
  • Adding missing points
  • Account access
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FAQ

Uncover chatbots’ FAQ capabilities.

  • Pick-up locations
  • Mileage limits
  • Insurance information
  • Fuel policies
  • Frequently asked questions
  • Agent hand-off
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Keep the business platforms you already use

Improve your business processes, don’t disrupt them. Our chatbot platform works with your existing business platforms, including your proprietary business systems, to allow your bot to work seamlessly with your other tools.

When a customer has a complex request, transferring them to a human agent is simple. Mindsay’s bot platform is integrated with Salesforce, Genesys, Zendesk, and more so an agent can naturally enter the conversation using the support tools they’re already familiar with.

Mindsay Integrations Listings
Zendesk LogoIntercom LogoSalesforce LogoGenesys LogoiAdvize Logo

Help your customers on their favorite platforms

Waiting on hold or standing in line doesn’t make for the best customer experience. Our chatbots allow you to assist customers on their favorite platforms 24/7. Mindsay bots can be added to your website, mobile app, Facebook Messenger, WhatsApp, WeChat, Google Assistant, Amazon Alexa, and more.

Communication Platforms Including Facebook Messenger, WhatsApp, Google Assistant, WeChat, Android, iOS and Alexa

More rentals and lower support costs

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