If a travel company can quickly resolve these 5 issues through self-service and automation, they’re going to be in a good spot.
You've probably seen and used the term “NDC,” but do you know what it really means?
Discover how your airline can take control of your customer support with a chatbot that's ready to help in less than a month.
The aviation industry is descending on London for the World Aviation Festival. There will be a lot to discover. So, you'll need to prioritize.
The age of the bot is now. People shop and buy in a world of immediacy and messaging is how they communicate. That is bots' main advantage: efficiency.
On May 22nd, 2019, Destygo officially became Mindsay.
Mindsay is happy to announce a Series A round that will allow us to provide personalized customer care across multiple industries and geographies.
Bots are becoming a must-have for airlines. Airlines have seen messaging apps as new opportunity to connect with their passengers.
Many companies are building their own bots but go about it in the wrong way by focusing on the WOW effect rather than addressing real challenges.