Mindsay’s chatbots integrate with Genesys Cloud to provide a better customer experience and empower agents.
If a travel company can quickly resolve these 5 issues through self-service and automation, they’re going to be in a good spot.
Crisis situations are bound to arise. Discover how bots can play a valuable role in travel companies’ crisis response strategies.
To help travel companies tackle COVID-19 crisis, we’ve built a free intelligent AI chatbot specialized in COVID-19.
Irregular operations (IROPS) events are as unpredictable as they are certain. Discover how bots can help OTAs get through them.
AI chatbots for travel agencies and travel management companies bring the improvements in customer experience and ROI these businesses require.
A few years back, chatbots seemed like a less-than-useful way to pawn off customers onto a robotic response system. Now, things have changed.
Here is a quick look at the eight milestones that marked our year.
The airlines work in one of the most service-intensive industries around. It's not surprising that they're finding new ways to provide customer support.