Learn how to build a chatbot simply and efficiently with Mindsay's flow builder.
Mindsay’s chatbots integrate with Genesys Cloud to provide a better customer experience and empower agents.
There are many chatbot providers on the market. In reality, only a few are actually doing things right. Find out why context management is so important.
If a travel company can quickly resolve these 5 issues through self-service and automation, they’re going to be in a good spot.
Crisis situations are bound to arise. Discover how bots can play a valuable role in travel companies’ crisis response strategies.
To help travel companies tackle COVID-19 crisis, we’ve built a free intelligent AI chatbot specialized in COVID-19.
Irregular operations (IROPS) events are as unpredictable as they are certain. Discover how bots can help OTAs get through them.
AI chatbots for travel agencies and travel management companies bring the improvements in customer experience and ROI these businesses require.
A few years back, chatbots seemed like a less-than-useful way to pawn off customers onto a robotic response system. Now, things have changed.
Here is a quick look at the eight milestones that marked our year.
The airlines work in one of the most service-intensive industries around. It's not surprising that they're finding new ways to provide customer support.
While Booking and Expedia continue to dominate, the OTA market is ripe with competition, innovation, and disruption as we head into 2020.
