Our 2019 achievements in customer experience automation

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Jan 10, 2020
Bonnie Bailly
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After an intense end to the year and some much-needed rest and relaxation, we've been able to take a breath and reflect on 2019. We want to thank our incredible team, customers, partners, and investors who've helped us bring customer experience automation to more and more consumers.

Here is a quick look at the eight milestones that marked our year:

#1: A new brand

It seems like its been years, but many people forget that only seven months ago we were known as Destygo. To better align with our mission of enabling companies to provide one-to-one customer experiences at scale, we rebranded to Mindsay in May 2019. We're very proud of our new name and website that showcases how we're bringing value to companies through customer experience automation.

#2: Winner of Expedia Startup Pitch Competition

Back when we were still called Destygo, we beat out travel technology startups from around the world by taking home the award from six judges at Expedia Group's Startup Pitch Competition.

#3: $10M in Series A Funding

After increasing our year-over-year revenue by more than 300%, we announced $10 million in Series A financing led by White Star Capital with participation from Partech, Accor, and Groupe ADP. This has allowed us to jumpstart our international expansion, particularly in the US.

#4: Doubling the Size of our Team

Growing our team from 30 to 60 incredible people in 2019 was among our greatest achievements. Discover the people who power Mindsay and our conversational AI platform.

#5: Top 100 European SaaS Company

Leading venture capital firm, Accel, named Mindsay one of the top 100 European SaaS companies of 2019. You can read the full report here.

#6: G2 High Performer

We were proud to be named a High Performer by G2 in several categories. See why companies love our conversational AI platform here.

#7: Early Metrics Top Startup

We were also ranked among the top 5% of startups by Early Metrics with a score of 86/100!

#8: 30 Amazing Customers

We've saved the best for last: our customers - We're so proud that 30 amazing companies trust our conversational AI platform to bring instant, personalized service to their customers.

Mindsay 2019 Achievements
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