eCommerce companies now compete as much on customer experience as on price. Learn how eCommerce chatbots can help.
Chatbot software can also help mid-size business improve their customer experience and satisfaction by automating customer service.
How AI can transform and improve the customer experience for the better? AI offers a wide range of possibilities and a new approach of CX.
Learn how redk and Mindsay deliver customer service automation and customer-centric digital transformation.
Learn how to build a chatbot simply and efficiently with Mindsay's flow builder.
AI Chatbots have many benefits: the around-the-clock automated support improves customer satisfaction and customer support team's efficiency.
Read the checklist to build the perfect bot for your business, we give you all the tips for a successful chatbot.
Mindsay’s chatbots integrate with Genesys Cloud to provide a better customer experience and empower agents.
There are many chatbot providers on the market. In reality, only a few are actually doing things right. Find out why context management is so important.
Before we share what’s in store for 2021, we wanted to take a moment to bring you up to speed on some of our customer service automation achievements in 2020.
Communicating with your customers in their preferred language is crucial. Learn how Mindsay makes it simple.
Discover the 3 best insurance chatbot use cases that generate 2 to 4 times more revenue and 30% higher profits
