AIRPORT

Create a better airport experience with fewer staff

Boost in-airport sales, parking revenue, and passenger satisfaction with automated, personalized passenger services.

better customer experience

Improve customer service with fewer support staff

Mindsay’s intelligent chatbots allow you to automate up to 90% of travelers customer service requests.

Our chatbots provide instant, personalized support for most customer requests so your agents only need to focus on the important issues.

Provide excellent service 24 hours a day

Our self-learning chatbots are available 24/7 to provide passengers with instant answers about:

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Flight statuses and schedules

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Luggage restrictions

Luggage dimensions, animals, and lost luggage

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Airport transportation options

Shuttles, and taxi prices

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Customer assistance

For those with disablities or who require special attention

+30%

Conversion on parking reservations

« We increased our conversion on parking reservation by 30%»

Damien Neri

E-commerce Manager

sell more ancillaries

Increase parking revenues

Increase parking revenue by addressing important last minute questions about:

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Parking hours

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The closest available parking lots

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Flexbility in the case of flight delays

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Parking prices

Upgrade your travelers experience with Mindsay