Scale down your customer support team while increasing the quality of service
Mindsay’s chatbots handle the most frequently asked questions so your agents have the bandwidth to provide exceptional service across fewer requests.
Significantly reduce the size of your call centers
Eliminate costly call centers and low-quality customer service with Mindsay chatbots.
Reduce customer support requests by 60%
Decrease average handling time
Increase your agent capacity
Reduce support costs by automating your most common uses cases
“Conversational AI will reduce the low-value calls that we get in our call centers”
Chief Transformation Officer
Easily integrates with your GDS to serve and upsell passengers
Our chatbots are tailor-made to help airlines improve customer service while reducing customer requests and the need for costly call centers. Mindsay’s chatbots are:
Pre-trained to handle over 300 of the most common airline use cases
Able to connect with every major GDS
Connect with your passengers on any platform
Mindsay’s chatbots seamlessly integrate with: