Offer simpler, more efficient customer experiences with the perfect union of conversational AI and process automation.
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PUBLIC TRANSPORT
PUBLIC TRANSPORT
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Providing fast, helpful customer service used to be expensive and labor-intensive. Automate up to 80% of your service requests and make the other 20% easy for your agents to solve.
Improve your customer service processes in weeks instead of years. Your Mindsay virtual assistant is trained using 100,000s of industry-specific conversations so it can handle your most labor-intensive customer service requests from day 1.
Build your bot, set up its processes, and monitor its performance on a user-friendly chatbot platform. Easily update your bot, connect new channels, and track KPIs without help from your IT department.
"Thanks to Mindsay we managed to increase our parking reservation conversions by 30%."
"Conversational AI will reduce the low-value calls that we get in our call centers."
"We've reduced the number of requests our support team receives on Zendesk by 50%."
Improve your processes with AI chatbots. Mindsay’s industry-leading artificial intelligence and machine learning technology helps your bot automatically improve after each conversation. The more they talk, the better they get at resolving requests and streamlining your sales and support processes.
Mindsay chatbots and voice assistants improve your customer service processes by integrating with a range of business platforms, including Zendesk, Salesforce, Sabre, and your proprietary tools, and are ready to use on your website, mobile app, Facebook Messenger, WhatsApp, social media, and more.
