Customer service
automation starts here.
Our ROI-centric approach to chatbots ensures you reduce costs, provide higher-quality service, and improve your agents’ productivity and happiness.
Our ROI-centric approach to chatbots ensures you reduce costs, provide higher-quality service, and improve your agents’ productivity and happiness.
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With Mindsay, any team can build a bot. Our low-code chatbot platform lets you improve service quality and increase your team’s productivity so you hit your targets. Easily update your content, connect new channels, and track KPIs with minimal technical skills.
Our library of industry-specific use cases lets you create a customized chatbot that accurately resolves your high-value customer service requests from day 1, helping you improve your key performance metrics quickly.
Create seamless customer experiences and increase your capacity by automating complex processes with Mindsay’s integrations. Connect to major customer service platforms, including Zendesk, Salesforce, Sabre, and Genesys, and add your own proprietary tools. Mindsay chatbots are ready to assist customers on your website, mobile app, Facebook Messenger, WhatsApp, and more.
Explore our integrations →
Create seamless customer experiences and increase your capacity by automating complex processes with Mindsay’s integrations. Connect to major customer service platforms, including Zendesk, Salesforce, Sabre, and Genesys, and add your own proprietary tools. Mindsay chatbots are ready to assist customers on your website, mobile app, Facebook Messenger, WhatsApp, and more.
Improve your customer service team’s ability to handle surges with a bot that’s as flexible as they are. Mindsay chatbots painlessly adapt to multiple formats with a click of a button and can seamlessly handle everything from simple FAQs to complex processes on any channel.
Offer better customer service and track your bot’s performance with detailed analytics. Access in-depth user analytics directly on the platform to identify customer pain points, areas for improvement, and emerging trends and preferences.
Don’t be the next corporate data breach. Mindsay uses leading enterprise-ready security to ensure your customers’ personal information stays personal while also allowing you to limit who on the customer service has direct access to sensitive data. We’re also PCI and GDPR compliant.
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