Complain @ MindSay

   

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What Makes A Good Complaints Website?
Citizen journalism and social media catch and spread ideas.  Because of the rise of citizen journalism websites that pay for anecdotal content, the citizens of every nation are becoming more and more conditioned to share emotional responses with relative strangers, online. Studies done in the UK show that 12% of online population age 16 to 35 know about and have used a complaints website to record and make public some personal rage against a business. And this is only the beginning...

social media downward chart
But it should be stated that complaint websites are not a one way street. Good complaints websites can turn negative remarks into positive publicity by increasing customer satisfaction in just one individual. That's actually what a good complaint website should be all about. The best sites in the business target a specific region and becomes a conduit for angry consumers and responsible business. The best sites allow visitors to rage unrestricted by complex registration rituals, but also give corporations an equal opportunity to respond, while the membership body grades the quality of each submission.

Canadians are not complainers. Up here in Toronto Canada we have never had a full blown revolution, or even a good tax revolt; it's not in our culture to talk back to authority (or retailers or suppliers etc) . We quietly tolerate scandalous politicians, unpopular wars, and fiscally irresponsible car companies. Should I even mention the cell phone industry that charges 'system access fees' each month? Canadians are too nice, and as a nation we get shafted all the time.

Right up until January 2009 there was no online venue built specifically for Canadian 'social complaints'.


complaints website, Tell OscarTell Oscar is the first real complaints website in Canada. The site lets Canadians praise good customer service and record their bad experiences. The idea is that corporations can be made to listen and made to understand the relevance of having and maintaining a good social reputation. More importantly, the website encourages business leaders to get involved and emails them if and when there are critical remarks or compliments posted on site. Turning negative remarks into positive publicity and increasing customer satisfaction is what good complaints websites do best.
 
 
   
 

Ranting
There are times when I need to talk, to get something off my chest, complain or just state my opinion. I have a lot of personal friends here on mindsay and I would rather they not know about some of the things I am going through.  I have another mindsay blog but I created this one for the purpose of talking things through and to remain annonymous. If anyone wants to comment on what I have to say or offer advice it will be much appreciated. 
 
 
 

   
Have a Nice Day!

"All you do is bitch!" 

 

Environgirl  said this to me once.  I couldn't stop laughing because she delivered the line much like Joan Crawford would. She denies that she did, but believe me when I say I expected her to pull a wire hanger out of her bag next.  Later, she amended that sentiment when she met someone who truly complained about everything under the sun.  She told me at least I bitched about things of significance. (At least in her opinion they were significant)

 

Personally, I can't stand it when people complain about things they can't do anything about or when they complain about the same things over and over.  One example would be, when you're on vaction with a group of people and one person is constantly complaining about the heat. This drives me bonkers! Yes! We know...it's hot! We're in Florida in the middle of July and we've been here for three days! We've established that its hot! Damn! Go sit your miserable ass in the hotel and eat a popcicle or something!

 

I'm sure that it is in some people's nature to be negative.  To them a silver lining doesn't exist , or if it does it isn't that shiny. People have the right to complain about whatever they want. Hell, I'm complaining about complainers.  People have the right to bitch and moan until the cows come home or until the second coming of Christ. However, I reserve the right to say:

 

 
 
   
 

Its the Fire

They will complain of physical hardship, these sons of the pioneers. Not for long; once they rediscover the pleasure of actually operating their own limbs and senses in a varied, spontaneous, voluntary style, they will complain instead of crawling back into a car; they may even object to returning to desk and office and that dry wall box on Mossy Brook Circle. The fires of revolt may be kindled - which means hope for us all.

 

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have i ever told you
every night before i go to sleep my cat comes up on the bed and licks my hand.  he's done this for god knows how long now, and i love it.  i don't care if he's just conditioned to doing it now because i pay so much attention to him after, but i like it a lot.

i've decided not to use capitals anymore.  maybe i will every so often, but for now, i really don't feel like it.  puncuation is still important, though.  spelling is too, but i've never really been good at that now have i?

i did have something to write about, but it's slipped my mind for now.  maybe i'll remember later, but not now.

i don't want to jinx it, but i may slowly be getting back my marks in school.  i'd like to think i am, but who knows, i'm probably just fucking up more.

i hate it when i complain because i sound like an asshole, but i can't help but doing it.

like a bad habbit that i can't get rid of.

she's like a fucking fly that just won't die already.

i'm like a fucking hopeless kid who can't move on already.

who knew.
 
 
   
 

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