I ordered a new Canon 40D DSLR.  I was excited because of the low price this place had.  That was my first mistake.  The next day, I got an email saying "we couldn't process your order because of verification issues," and then had a number for me to call.  So, I called the number.  "Verfication issues" should be called "we want to rape you by throwing in some overpriced accessories you just absolutely 'need' with your new camera."  Yeah, the price jumped about $600 for items I can get at Best Buy for about $150.  And then an extra $150 magically appeared out of nowhere making the total nearly $2000.  Yeah, not good. 

So, I decided to cancel.  I sent emails to two different addresses, no replies.  I spent close to 3 hours on the phone attempting to contact someone at this fine establishment who could help me cancel my order.  Most of the time, when I actually got taken off of hold and talked to someone, the common response was, "oh, I can't access your information, I'll have to transfer you to..." at which time I'd go back on hold for another half-hour.  I finally got it cancelled and will never go back to their site again.  I would recommend the rest of you avoid them as well.